Getting Started and Glossary

How does R1Soft work

The R1Soft backup system uses a client/server model to manage and facilitate the backing up of your server. The backup client is installed on your server and runs permanently in the background listening for secure connections from its designated R1Soft backup server. The client is installed and configured by a Memset engineer when the backup service is ordered so does not require any additional client configuration.

The R1Soft backup server is a dedicated server maintained by Memset that hosts all the backed up data. It also the hosts the private management interface from where you can manage your R1Soft backups.

How do I access my R1Soft account?

The R1Soft service is entirely managed from the R1Soft control panel that is hosted on your allocated Memset backup server. This control panel is logged into via a special URL that is unique to each server that has an R1Soft account.

This URL can be found by first logging into your Memset account using the ​login page. Once you have logged in you need to browse to the Overview page for the server that has the R1Soft account. The Overview page for the will contain a link marked Managed Backups Settings. This link will take you to an overview page for the backup service containing basic information regarding the service and looks like the following:

R1Soft overview page

The link shown to the Management Interface will take you to your private control panel on the backup server. Your password will initially be set to your Memset account password and should be changed during your first login. For instructions on changing the password please see the ​R1Soft account management page.

Glossary of R1Soft technical terms

The R1Soft control panel uses a number of technical terms that have specific meanings within the control panel. This glossary will explain what they mean and how they relate to your backup account.

Archive Points
An archive point is a recovery point that is taken out of the Recovery Point pool and will be saved for a longer period of time i.e. an historical backup.

Disk Safe
A disk safe is the virtual container that contains all of the backed up data and it's accompanying information. The disk safe contains the initial backup, all the incremental differences between the restore points and the data needed to put them all back together for a restore.

Deltas
This is the name given to the data that represents the differences between the initial backup and each subsequent replication.

Incremental Backups
Incremental backups are backups that, after an initial complete backup of the filesystem, will only store the changes that have occurred on the server since that last incremental backup. This type of backup is very space efficient as only a single full copy of the file system and the subsequent changes are stored.

Merge Recovery Points
Merging a recovery point means joining it into the one that follows it and thereby deleting. Merging will also take place after every backup after the recovery point limit is reached. If the recovery point limit is set to 7 then, on the 8th backup, the 1st recovery point will be automatically merged into the 2nd in order to keep the number of recovery points at 7.

Locking Recovery Points
Locking a recovery point means that it will never get deleted, or merged, by the R1Soft. It will remain in the recovery point pool until it is unlocked or manually merged. Please see the ​Managing Recovery Points section for further information.

Policy
Policies are how the the backup server is configured to to take backups. Policies contain a schedule, information on what to backup (devices, files, databases, email, etc) and what to exclude. Memset creates a default policy to backup the entire server once per day to ensure that backups are taken as soon as the backup service is ordered.

Recovery Points
Each time that a backup is taken it is called a recovery point. These recovery points represent the state of the server at that moment. Data can be retrieved from any recovery point and the files etc, will have the same properties that they had with it was taken.

The number recovery points that are stored is configured in the policy (the Memset default policy has 7). When the server reaches this number the oldest is merged and replaced with the newest. In order to save recovery points for longer periods then they must be converted into Archive Points. Please see the ​Managing Recovery Points section for more information configuring recovery and archive points.

Users and Groups
The R1Soft control panel is accessed with a username and password. The default user supplied by Memset has full privileges. New users can be added with full or lower privileges. Group creation has been disabled by Memset.

Volumes
A volume is the virtual container that is allocated to each control panel and contains all the data and configuration for that control panel. As Memset allocates a new dedicated volume to each R1Soft account no new volumes cannot be created via the client control panel.